TERMS AND CONDITIONS – CORVENN

1. Introduction

These Terms and Conditions govern the use of the Corvenn website and the purchase of products and services from Corvenn. By accessing this website or placing an order, you agree to be bound by these terms.

2. Business Overview

Corvenn provides automation solutions, including hardware supply, consultation, installation, and maintenance services for residential and commercial clients.

3. Products and Services
3.1 Products
  • All products are subject to availability.
  • Corvenn reserves the right to modify or discontinue products at any time.
  • Product images and descriptions are for illustrative purposes and may vary from actual items.
3.2 Services
  • Services are provided based on agreed quotations and scope of work.
  • The client is responsible for ensuring access to the installation site and readiness of required infrastructure (power, network, etc.).
  • Any delays or additional costs caused by client-side issues will be billed accordingly.
4. Pricing and Payment
  • All prices are listed in South African Rand (ZAR) and may include or exclude VAT where applicable.
  • A deposit or full payment may be required before order processing or service delivery.
  • Corvenn reserves the right to cancel or refuse any order due to pricing or system error5. s.
5. Delivery
  • Delivery timelines are estimates and may vary.
  • Risk in goods passes to the customer upon delivery or collection.
  • Corvenn is not liable for courier delays, damages in transit, or third-party logistics failures.
6. Installation
  • Installation is strictly limited to the agreed scope of work.
  • Any additional work requested will be quoted separately.
  • Corvenn is not responsible for pre-existing electrical, structural, or network faults.
  • The client must ensure a safe and compliant working environment.
7. Returns and Refunds
  • Return requests must be submitted within 7 days of delivery.
  • Products must be unused, undamaged, and in original packaging.
  • Custom-configured systems, installed products, and special orders are non-refundable.
  • Refunds are subject to inspection and approval and may incur handling fees.
8. Warranty
  • Products carry manufacturer warranties where applicable.
  • Corvenn does not provide additional warranties unless explicitly stated in writing.
  • Warranty claims exclude damage caused by misuse, improper installation, power surges, or third-party interference.
9. Limitation of Liability
  • Corvenn shall not be liable for any indirect, incidental, or consequential damages.
  • Automation systems are provided as tools and do not replace human oversight or responsibility.
  • The client remains responsible for security, safety, and monitoring of their premises.
10. Use of Website
  • Users may not misuse this website or attempt unauthorized access.
  • All content, branding, and materials remain the property of Corvenn and may not be copied or reproduced without permission.
11. Privacy
  • Corvenn collects and processes personal information in accordance with applicable South African data protection laws (POPIA).
  • Personal data will not be sold or shared without consent, except where required by law.
12. Governing Law
  • These Terms and Conditions are governed by the laws of the Republic of South Africa.
13. Amendments
  • Corvenn reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of such changes.
14. Contact Information

*Email: info@corvenn.co.za
*Phone: 072 181 0369